Our Story:
Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella.
An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth.
Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests.
The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.
Job Summary:
Responsible in assisting our in-ouse marketing team with gathering customer feedback's & conducting social media audits to ensure uniformity across platforms and channels like Facebook, Instagram, Zomato, and aggregators.
Job Responsibilities:
- Conduct social media audits to ensure uniformity across platforms and channels like Facebook, Instagram, Zomato, and aggregators.
- Gather customer feedback and insights from social media, including reviews and comments.
- Share this feedback with the operations team to identify areas of improvement or address specific customer concerns.
- Monitor social media channels for brand mentions, relevant hashtags, and trending topics to stay informed about community conversations.
- Respond to comments, messages, and mentions on social media platforms to maintain an active presence and build relationships with followers and guests.
Job Requirements:
- 2 years of proven work experience as a community manager.
- Energetic self-starter.
- Ability adapts to a multi- cultural environment.
- Communication & Interpersonal Skills.
What We’re Looking For:
- Experience in F&B or a passion for customer service.
- A positive attitude and teamwork spirit.
- Ability to work in a "fast-paced environment”