Role Overview
As a dedicated Income Auditor, you will play a pivotal role in ensuring financial integrity and compliance within our luxury hospitality environment. As part of our team in The Chedi Muscat, you'll work in an ONSITE environment, collaborating closely with operational and finance teams to audit, analyze, and report on revenue streams. Your expertise in accounting, combined with hands-on auditing experience, will ensure accuracy, transparency, and adherence to internal controls and company policies.
Responsibilities
- Verify and reconcile all revenue transactions to ensure accuracy and compliance with company policies and procedures.
- Review financial reports, manage the Income Audit team, and oversee daily and monthly audit processes.
- Audit daily sales, credit card transactions, and outlet reports, preparing comprehensive summaries for management.
- Audit the Daily Cash Summary and update General Cashier’s Report for accuracy and completeness.
- Review cashier overages/shortages and follow up with relevant departments.
- Review and audit in-house guest high balance reports daily and take necessary follow-up actions.
- Verify and approve rate check and discrepancy reports audited by Night Auditor or Night Manager.
- Audit banquet event checks against Banquet Event Orders (BEOs) for accuracy and completeness.
- Audit group stays and event charges, cross-verifying with contracts and agreed terms.
- Review and verify foreign travel agent commission payments, forwarding them to Accounts Payable for processing.
- Review foreign currency exchange rates in the system as updated by the Income Audit Assistant.
- Ensure accurate documentation, tax compliance, and adherence to accounting standards.
- Investigate variances identified during audits and recommend corrective actions.
- Maintain and strengthen internal controls and coordinate procedural enhancements.
- Supervise and mentor the Income Audit Assistant, ensuring work accuracy and alignment with objectives.
- Oversee month-end closing activities and ensure reconciliation accuracy.
- Prepare and post month-end journal vouchers promptly.
- Perform General Ledger Reconciliation and record accounting entries within deadlines.
- Reconcile and validate all interface systems for data accuracy.
- Stay current with promotions, discounts, and special packages for accurate recording.
- Ensure compliance with the Uniform System of Accounts for the Lodging Industry (USALI).
- Conduct surprise audits in hotel outlets and the Front Office.
- Conduct detailed audits in areas with high financial impact or risk of revenue loss.
- Request creation of new transaction codes or articles in Opera, SUN, and Symphony systems, coordinating with IT.
- Review and monitor third-party contracts related to revenue, ensuring contractual adherence.
- Review and reconcile third-party service provider invoices against revenue and accrued costs, approving for payment.
- Update all Excel trackers and audit logs daily.
- Ensure timely preparation and submission of daily, weekly, and monthly reports to management.
- Develop or modify revenue-related reports as needed.
- Respond promptly to emails and internal queries.
- Maintain updated records of tasks and follow up as required.
- Build positive relationships with colleagues and management, organizing meetings for issue resolution.
- Coordinate and respond to external audit queries professionally and within deadlines.
Must have requirements
- Minimum 4 years of experience in income audit or a similar position in accounting/auditing.
- Certification in accounting and auditing from a recognized body or institution.
- Proficiency in financial reconciliation, auditing procedures, and related accounting software.
- High level of attention to detail, integrity, and analytical skills.
- Strong organizational ability and capacity to manage multiple deadlines.
- Excellent communication and collaboration skills.
Nice to have requirements
- Experience with revenue auditing in hospitality environments, particularly luxury hotels.
- Familiarity with Opera, SUN, Symphony systems, and USALI standards.
- Supervisory experience over audit or finance assistants.
- Advanced knowledge of Microsoft Excel and financial reporting tools.
- Demonstrated ability in process improvement and implementation of internal controls.
- Capability to perform detailed audits and surprise checks in high-impact or risk areas.
- Experience liaising with external auditors and departmental management.
Perks and Benefits
- Competitive salary package with annual performance reviews.
- Opportunities for training, development, and internal career growth.
- Inclusive, multicultural team culture within a premier hospitality setting.
- Onsite duty meals, uniforms, and laundered attire provided.
- Comprehensive health insurance coverage.
- Employee discounts on hotel accommodations and dining.
- Participation in the hotel’s recognition and wellness programs.