ABOUT THE COMPANY:
Alabbar Enterprises is a UAE-based retail group that represents established brands like Social House, Candylicious, Ethan Allen, Yogurtland, Garrett Popcorn Shops and Garrett Gold. It is also the parent company of multiple F&B concepts like Caya, Two At Symphony, Karak House, Parka, Social House, Gia, Markette, Carpo and Angelina under its umbrella.
An entity with lifestyle and retail endeavours and a passion for distinction - moments – growth. Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests. The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.
JOB PURPOSE:
To work in the jewelry and gemstone industry, I am responsible for approaching potential clients, offering advice, helping hesitant customers make a decision, closing sales, preventing store thefts, and reporting to upper management.
JOB RESPONSIBILITY:
- Maintaining confidentiality when handling customer transactions by following company policies regarding privacy and security
- Providing friendly, knowledgeable customer service to help customers find the right piece of jewelry for their needs
- Communicating with other departments within the company to ensure that orders are processed correctly
- Providing customers with product knowledge regarding jewelry types and styles
- Performing administrative tasks such as maintaining inventory records and processing sales orders
- Cleaning and repairing jewelry items to prepare them for sale
- Maintaining an inventory of diamonds, precious stones, metals, and other materials used to make jewelry
- Processing credit card transactions and payments for customers
- Explaining insurance coverage options to customers who purchase jewelry with valuable gemstones
JOB REQUIREMENT:
- At least 2 to 3 years in Jewelry store
- Fluency in English and Arabic
- Graduate in a related discipline
- An excellent negotiator
- Excellent in customer service