Shop Supervisor - Alabbar Enterprises & ANOTHER

ABOUT THE COMPANY:
 
Alabbar Enterprises is a UAE-based group that represents established retail brands like Ethan Allen, Candylicious, Yogurtland, Garrett Popcorn Shops, and Garrett Gold. It is also the parent company of multiple F&B concepts like Caya, Two At Symphony, Karak House, Parka, Social House, GIA, Markette, Carpo, and Angelina under its umbrella.
 
Guided by our values & and positivity, we bring prevailing international & and home-grown brands, delivering the highest levels of retail & and F&B excellence and experiences to our guests.
 
The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life
 
JOB PURPOSES:
 
You will be leading your team to achieve outstanding business results while creating and maintaining a unique shop experience for our customers and employees. The Supervisor manages and organize a high degree of customer care, quality and cost control measures, oversees the operation of the retail store/department and perform duties to ensure its smooth operation as required. Orients, trains, monitors, and provides direction to the team. You are to motivate and inspire the team to achieve store productivity goals.
 
JOB RESPONSIBILITIES:
  • Analyze weekly/monthly sales report and develop actions plans.
  • Set an example and encourage all employees to meet and exceed the company’s goals and objectives on a consistent basis.
  • Meet and exceed the company’s service standards and sales goals on a consistent basis.
  • Acquire product knowledge information provided by the company to enhance the customer’s shopping experience.
  • Spend time on the selling floor working with customers to assist them with their product selections by providing through product knowledge information.
  • Consistently follow and abide by the company’s established register and cash handling policies and procedures.
  • Create additional sales opportunities by promoting and suggesting other appropriate items.
  • Support and participate with inventory management functions to include: The receiving procedures, transfers, pricing procedures, product counts and physical inventories as required.
  • Actively participate and support the company’s safety and security standards at all times.
  • Assist in meeting the company’s brand image and housekeeping standards.
  • Attend and participate in store meetings, company training sessions as required furthering the development of skills to meet the company’s objectives.
  • Ensure merchandise is clean and ready to be displayed.
  • Maintain inventory and ensure items are in stock.
  • Be a part of the Daily Briefing Meetings of the store and ensure that the team is well in-time for the same.
  • Development of the team members by providing consistent trainings with regards to the products and service guidelines.
KEY CRITERIA REQUIRED:
  • At least 3-5 years experience in a retail confectionary in the UAE & GCC
  • Effective communication skills in English - essential
  • Excellent people management skills
  • Knowledgable in retail operations.
  • Excellent physical fitness levels
  • Flexible working hours ( Day/Night )
  • Must maintain very high level of personal hygiene.
  • A team player with the ability to work under pressure in an extremely store.