As a Travel Consultant, you will be responsible for planning, organizing, and booking customized travel services for both domestic and international clients. As part of our Advanced Travel & Tourism team in Dubai, you'll work in an ONSITE environment focused on providing seamless end-to-end travel experiences. Your expertise will ensure every detail from flights and accommodation to visa processing and bespoke itineraries is managed with care and professionalism. A strong command of travel booking systems, customer service excellence, and up-to-date industry knowledge are vital for success in this role.

Responsibilities

• Consult with clients to understand their travel preferences, budgets, and special requirements.
• Organize comprehensive travel packages including flights, hotels, transportation, activities, and visas.
• Book tickets, manage reservations, and process payments through booking software platforms.
• Customize travel itineraries to suit individual client needs and preferences.
• Stay current on travel trends, visa regulations, pricing, weather, and destination insights.
• Provide prompt support to clients before, during, and after travel to ensure satisfaction.
• Achieve monthly sales and revenue targets via upselling and cross-selling of travel services.
• Maintain travel documentation, update sales reports, and manage client databases.
• Foster relationships with service providers such as airlines, hotels, and tour operators.
• Assist the marketing team in creating and distributing travel promotions and flyers.

Must have requirements

• Bachelor’s Degree in Tourism, Hospitality, Business, or a related field.
• Minimum 3+ years of experience as a Travel Consultant (corporate and/or leisure).
• Proficiency in travel booking systems such as Amadeus, Galileo, or equivalent.
• In-depth knowledge of UAE and international visa processing requirements.
• Strong working knowledge of MS Office and basic operating systems.
• Excellent organizational, time management, and multitasking abilities.
• Outstanding customer service, sales, and negotiation skills.
• Fluent in English; additional language proficiency is a plus.

Nice to have requirements

• IATA, UFTAA, or other recognized travel industry certifications.
• Familiarity with specialized travel industry software or financial tools for travel accounting.
• Experience in designing engaging travel marketing materials.
• Awareness of both regional and global travel trends and emerging destinations.