Consumer Operations Analyst (India) - Bayzat

Who we are:

Bayzat is at the forefront of transforming workplaces through innovative solutions in HR, Payroll, Finance, and Insurance. Renowned as a leading SaaS platform for employee benefits and a key player in the Insurance sector, we are committed to our mission: empower every company to create a remarkable workplace by supercharging people processes and payments.

As one of the MENA region's fastest-growing Scale-Ups, Bayzat is celebrated for its innovative product offerings, backed by over 300 team members from 35+ nationalities. Recognized by Forbes as a promising UAE-based startup and supported by leading VCs like Mubadala and Point72 Ventures, we are among the best-funded HRTech scale-ups in the region.

At Bayzat, culture is paramount. We are a principle-driven, merit-based organization where authenticity, collaboration, and unpretentiousness thrive. Joining Bayzat means immersing yourself in an environment of high achievers, tackling complex challenges, and constantly striving for success. Our culture inspires continuous learning and excellence, allowing you to work with and be inspired by some of the brightest minds in the industry.

Our journey to success is anchored in our commitment to innovation, empowering businesses with features designed to optimize efficiency and elevate employee experiences. Whether enhancing people processes, streamlining payments, or enabling smarter decisions, Bayzat is redefining what it means to create a truly remarkable workplace.

Some high-impact responsibilities you will be entrusted with:

Supporting / Collaborating with sales rep in Bayzat and the insurance company.
Generate official quote and process policy confirmations with insurers using their quote tools, insurer portals and emails.
Work on endorsements, renewals and cancellation processes for Bayzat clients.
Update data in our CRM and ensure all information / documents are collected and organized.
Update our data-base of information on any new updates relevant to the job.

What you will need to have:

Minimum 1-2 years of experience in the insurance industry, specifically in Sales Operations.
Strong strategic, critical-thinking skills and problem-solving abilities.
Obsessively organized and detail-oriented behaviour.
Ability to build strong relationships and ability to work effectively with cross-functional teams both internally and externally.
Ability to work autonomously.
Excellent verbal and written communication skills in English.
Ability to multi-task and handle completing priorities.
Passion for continuous improvement and openness to feedback.

What’s in it for you? Perks!

Bayzat is committed to creating an inclusive and collaborative working environment where everyone's background and ideas count. Our culture encourages members to be the best versions of themselves while taking advantage of our perks:

Growth: Fast-track growth opportunities for high-achieving members, with no rules around where, when, how, or how often.
Flexibility: Work your way with remote, hybrid setups.
Well-being: Open Leave Policy—empowering you to balance life, recharge, and thrive!
Inclusiveness: From bi-weekly company-wide town halls/all-hands meetings to regular huddles, OKR tribe meetings, celebratory dinner parties, and annual awards ceremonies held in the Metaverse, you'll be joining a truly inclusive and engaging workplace.
Shared Ownership: We make them shareholders! We open up rounds of ESOP twice to three times a year. And guess what, those who continue to perform and achieve great things are topped up, almost every round!
Kick-ass offices: We have offices in UAE, Saudi, Jordan and India. One of our two Dubai-based offices is in the DIFC FinTech Hive, which is the first and largest financial technology accelerator in the Middle East, Africa and South Asia (MEASA) region.