Human Resources Manager ( Omani ) - Chedi Hospitality

Role Overview
As a Human Resources Manager, you will play a key leadership role in supporting our operations at The Chedi Muscat, working in an ONSITE environment. You will lead recruitment efforts, promote localization and "Omanization" targets, manage core HR functions, and foster a collaborative and compliant workplace culture.

Responsibilities
  • Lead organization and participation in Hotel/GHM career open days and career fairs with local partners.
  • Provide qualified job candidates through screening, interviewing, and testing applicants, as well as notify existing staff of internal opportunities.
  • Maintain comprehensive personnel records, obtain temporary staff through contractors, and manage the HR payroll system.
  • Handle all HR monthly reports, budgets, salary scales, departmental annual budget preparation, and work to achieve set budgets by monitoring and controlling hotel recruitment activities.
  • Promote localization programs and actively support achieving “Omanization” targets set by the hotel.
  • Administer programs including employee loans, medical insurance, savings bonds, and disability programs, including advising and assisting employees as needed.
  • Monitor unemployment claims, review and substantiate documentation, and coordinate with legal counsel where required.
  • Maintain accurate HR records of new hires, transfers, terminations, changes in job classifications, salary increases, and attendance (vacation, sick, personal time).
  • Facilitate orientation for new employees, explain company policies and benefits, and ensure proper completion of all employment documentation.
  • Complete HR forms, reports, logs, and records accurately and on time.
  • Stay current with HR best practices through ongoing learning and professional development.
  • Support employee relations activities and coordinate recruitment activities to ensure candidate profiles match company standards.
  • Conduct exit interviews and represent management in disciplinary, termination, or court cases.
  • Ensure hotel HR actions align with local laws and safeguard all employee personal files.
  • Develop and regularly review the hotel’s Employee Handbook.
  • Prepare standardized and high-quality offer letters, memos, and emails related to recruitment.
  • Act as Manager on Duty as needed and represent the HR department at morning briefings on behalf of the Director of Human Resources.
Must have requirements
  • Experience in leading and participating in career days and job fairs with local partners.
  • Proven track record in recruitment, including candidate screening, interviewing, and onboarding processes.
  • Hands-on experience with HR payroll systems.
  • Ability to prepare and manage HR budgets, salary scales, and monthly reports.
  • Demonstrated commitment to supporting “Omanization” and localization initiatives.
  • Strong administrative abilities in managing employee benefits programs and HR records.
  • Ability to ensure compliance with local labor laws and handle sensitive HR matters discreetly.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with attention to detail and time management.
Nice to have requirements
  • Diploma or equivalent qualification, plus 7 years of related Human Resources experience.
  • Ability to maintain confidentiality in all HR-related matters.
  • Outstanding verbal and written communication and listening skills.
  • Proficiency in administrative writing, compensation, wage structuring, employee orientation, and benefits administration.
  • Strong interviewing and professional interpersonal skills.
  • Experience in record maintenance, teamwork, and supply management.
Perks and Benefits
  • Opportunity to lead HR in a renowned hospitality environment.
  • Collaboration within a diverse and inclusive team.
  • Competitive compensation package.
  • Professional growth and development prospects.
  • Access to hotel facilities and staff benefits.