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Prepare and serve a wide range of hot and cold beverages, including specialty coffees, teas, and signature drinks.
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Demonstrate full knowledge of beverage menus, ingredients, preparation methods, and presentation standards.
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Greet guests warmly, engage with them professionally, and take orders accurately.
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Anticipate guest needs, provide personalized recommendations, and ensure maximum satisfaction.
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Operate coffee machines and related equipment safely and efficiently, ensuring they remain clean and in good working order.
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Maintain cleanliness and organization of the barista station, service counters, and equipment.
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Ensure proper receiving, storing, and labeling of coffee beans, milk, syrups, and other consumables.
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Conduct daily inventory of beverages, supplies, and barista tools to ensure smooth operations.
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Restock stations with adequate mis-en-place, including cups, utensils, napkins, and ingredients.
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Report guest concerns or complaints promptly to the supervisor.
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Follow hygiene, sanitation, and safety standards at all times.
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Perform side duties and any additional tasks assigned by the supervisor or manager.
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Prior experience as a Barista or in a guest-facing food & beverage role.
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Strong knowledge of coffee preparation methods, espresso machine operation, and beverage service.
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Excellent communication and interpersonal skills.
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Ability to work in a fast-paced environment while handling multiple orders efficiently.
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High attention to detail with a commitment to beverage quality, cleanliness, and service excellence.
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Presentable, well-groomed appearance aligned with hotel standards.
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Flexible availability, including weekends and holidays.
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Proactive, positive attitude and strong teamwork skills.
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Basic organizational abilities for inventory and station setup.