Waiter/Waitress - Chedi Hospitality

Role Overview
As a valued member of our hospitality team at The Chedi Hegra, you'll embark on a rewarding journey as a waiter/waitress, providing impeccable guest service in a dynamic ONSITE environment. You will deliver memorable dining experiences to our guests while upholding the luxury standards of our renowned establishment.
 
Responsibilities
  • Welcome guests warmly and guide them to their tables.
  • Present menus, answer questions on menu items, and recommend signature dishes and beverages.
  • Take accurate food and beverage orders and communicate them to the kitchen and bar efficiently.
  • Serve orders promptly, ensuring proper presentation and guest satisfaction.
  • Attend to guest needs with courtesy, paying attention to detail throughout their visit.
  • Handle billing processes accurately and assist with guest payments.
  • Collaborate with team members to maintain cleanliness, organization, and a welcoming atmosphere.
  • Comply with food safety and hygiene standards at all times.
Must have requirements
  • Proven experience as a waiter/waitress or in a similar guest service role in a high-end or luxury hotel/restaurant.
  • Exceptional communication and interpersonal skills.
  • Professional appearance and positive attitude.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Strong command of English (spoken and written); additional languages are a plus.
  • Flexibility to work various shifts, including weekends and holidays.
Nice to have requirements
  • Previous experience in a luxury or five-star hospitality setting.
  • Knowledge of local cuisine and beverages.
  • Additional language proficiency relevant to international guests.
  • Barista and basic mixology skills.
Perks and Benefits
  • Competitive salary and benefits.
  • Opportunities for professional growth within a prestigious hospitality brand.
  • Staff meals and uniform provided. 
  • Career growth and training opportunities.