IT Solution Architect - Pre-Sales - HELP AG

We are looking for a talented and experienced IT Solution Architect - Pre-Sales who will have a key role in discovering opportunities and in positioning our security solutions to customers and prospects and creating technical content for proposals and RFP responses. The IT Solution Architect - Pre-Sales will have a critical role in ensuring the success of Proof of Concepts. During and post implementation, the IT Solution Architect - Pre-Sales will be tasked with ensuring customer success (from a technology architecture and a solutions point of view), ensuring alignment with the implementation team and detecting cross-selling and up-selling opportunities.
 
Responsibilities:
  • Discovering opportunities, positioning our security increased business services to customers and prospects and creating technical content for proposals and RFP responses.
  • Ensuring the success of Proof of Concepts.
  • During and post implementation, the Solution Architect will be tasked with ensuring customer success (from a technology architecture and a solutions point of view), ensuring alignment with the delivery units and detecting cross-selling and up-selling opportunities.
  • Lead technical workshops, assessments and solution demonstrations (including architecture reviews and security maturity assessments) to influence customer decision-making and drive solution adoption.
  • Collaborate with internal sales, delivery and vendor teams to develop competitive solution strategies, ensure technical accuracy in proposals, and align offerings with customer requirements and industry best practices.
  • Ensure success in the market and strongly sales-focused to ensure increased business.
Qualifications & Skills:
 
  • Bachelor’s degree in computer science, Information Technology or related field from a related field
  • Minimum 8-10 years of relevant work experience in IT Solution Architecture with strong exposure to Security consulting or a relevant role
  • Prior experience in pre-sales, solution consulting or technical sales support, preferably within a system integrator environment.
  • Excellent understanding of Cyber, and information security challenges and strategies.
  • Prior experience in positioning managed security services.
  • Hands-on solution-level expertise across key-technologies:
    • Network & Security: Palo Alto, Fortinet, F5
    • SIEM & Analytics: Splunk
    • Vulnerability Management: Tenable
    • Threat Detection & Response: Vectra, Trend Micro
    • File Security & Data Protection: OPSWAT
  • Prior experience in positioning GRC and VAPT services.
  • Strong consulting skills covering both technical as well as commercial understanding of an opportunity.
  • Relevant cybersecurity certifications from leading vendors and/or vendor-neutral organizations (e.g., security, cloud, or network certifications)
  • Solid understanding of technology from both a technical as well as a concept perspective.
  • Strong pedagogical skills in explaining difficult technical concepts in an easy-to-understand way
  • Solid business acumen.
  • Excellent report/technical documentation writing skills.
  • Strong presentation skills.
  • Flexible work approach based on the requirements of the job.
  • Team player and optimistic.
  • Customer centric and independent in work.
  • Fluency in Arabic and English (Mandatory) - both written and verbal skills
 
Benefits:
  • Benefits as per labor law - Egypt
  • Career progression and growth through challenging projects and work.
  • Employee engagement and wellness campaigns activities throughout the year.
  • Excellent learning and development opportunities.
  • Inclusive and diverse working environment.
  • Open Door Policy.