TPConnects is a SaaS and cloud technology company and is part of Flight Centre Travel Group (FCTG), providing solutions for the airline and travel industry. We have a vibrant, multicultural team and we celebrate and recognize our talents. We are a rapidly growing 130+ strong employees' company, headquartered in Dubai, UAE, with teams in the UK and in India.
We help airlines and travel agencies distribute retail travel
products through solutions built and aligned to the industry vision of Modern Airline Retailing using IATA’s New Distribution Capability (NDC) Standard. We are IATA certified in the areas of ARM, One-Order and IFG. Our goal is to
provide solutions that
provide time and value to market without the constraints of legacy systems. Join us to be at the forefront of changes that are happening in our industry. Read more about us at
www.tpconnects.com
Job Summary:The PRO will be responsible for handling all government-related documentation and administrative processes, including visa applications, license renewals, and compliance with UAE labor and immigration regulations. The ideal candidate will ensure that all legal and official procedures are completed accurately and in a timely manner.
Key Responsibilities:
• Handle all visa applications, renewals, and cancellations for employees and their dependents (residence, employment, visit, etc.).
• Manage government and legal documents (labor contracts, Emirates ID processing, medical exams, etc.).
• Maintain up-to-date knowledge of UAE labor law, immigration rules, and regulations.
• Liaise with government departments such as MOHRE, GDRFA, DED, and other authorities as required.
• Renew and maintain the company trade license and other legal documents.
• Maintain proper filing and record-keeping of employee documents and company certifications.
• Ensure all operations adhere to government protocols and timelines.
• Coordinate with HR and management to support employee onboarding and exit procedures.
• Represent the company at external meetings and government offices.
Requirements:
• UAE National with valid UAE driving license.
• Proven experience as a PRO in the UAE (minimum 1-2 years).
• Strong knowledge of UAE labor, immigration, and business laws.
• Excellent communication skills in English and Arabic.
• Strong interpersonal skills and ability to work under pressure.
• Proficiency in MS Office and digital documentation.
• Organized and detail-oriented with good time management.
Preferred Qualifications:
• Prior experience in a tech company or fast-paced business environment.
• Established network with UAE government departments and free zones.