Telesales Agent - TruDoc

At TruDoc Healthcare, we are revolutionizing the healthcare industry with our insurance-led digital and home healthcare solutions across the GCC region. Our mission is to provide accessible, patient-centered care, and we are looking for dynamic telesales professionals to help us grow our patient base and enhance our services.
Your Role
As a Telesales Representative, you will play a vital role in driving sales growth by engaging with prospective patients, understanding their needs, and offering personalized healthcare solutions. Your ability to communicate effectively, build trust, and close sales will be key to success in this role.
What You’ll Do
📞 Engage & Convert Leads
  • Proactively reach out to potential patients to introduce TruDoc’s healthcare services.
  • Address inquiries, overcome objections, and provide professional guidance.
🤝 Build Patient Trust & Relationships
  • Listen actively to understand patient needs and recommend suitable healthcare solutions.
  • Ensure a seamless and positive sales experience.
📊 Achieve & Exceed Sales Targets
  • Clearly communicate the benefits of TruDoc’s services and guide patients through the sales process.
  • Work towards and exceed monthly sales goals.
📂 Maintain Accurate Records
  • Update CRM & EMR systems (e.g., Zoho) with all patient interactions and sales activities.
  • Ensure proper documentation to track leads and conversions.
💡 Stay Informed & Collaborate
  • Keep up with industry trends and competitor offerings.
  • Work closely with team members to enhance overall telesales strategies.
What We’re Looking For
Experience in telesales, telemarketing, or customer service (preferred).
Familiarity with CRM systems & call center technology.
Strong communication & sales skills – ability to engage, persuade & close deals.
Resilience & adaptability – handle objections and maintain a positive attitude.
Fluent Arabic & intermediate English – essential for the target market.
Flexibility to work shifts, including evenings & weekends.
Why Join TruDoc Healthcare?
✅ Competitive salary & commission structure 💰
✅ Career growth opportunities 📈
✅ A supportive & dynamic work environment 🤝
✅ Work with a leader in digital healthcare innovation 🚀